One on one coaching sessions for Executives is a speciality for Dale Carnegie Training Japan. The level of staff member receiving coaching usually ranges from front line supervisors to very senior people in the company. We use a hybrid of the Socratic method of questioning and solution suggestions, to doubly stimulate the Executive’s thinking. We are aiming to teach those receiving the coaching “how to fish” rather than training them to passively receive a fish from the Coach. We look for ownership, permanent learning and application of knowledge on the part of the Executive being coached.
Eight Step Executive Coaching Model
We have our own proprietary coaching methodology at Dale Carnegie Training, where we apply our eight steps process. This process is based on our understanding of what works best for Executives who receive coaching, tested around the world.
- Desired Outcome (clarity around the “should be”)
- Current Situation (a clear understanding of the “as is”)
- Goals (define and set concrete goals)
- Action Steps (set out a programme of action steps)
- Time Frames (set the timetable, milestones and deadlines)
- Resources (anticipate the people, materials, time required to achieve the goals)
- Obstacles and Contingencies (plan for problems before they arise)
- Tracking and Measurement (establish success indicators and check against them)
Five Drivers Of Success For Leaders
There are many requirements for leaders to be successful and we focus on these five key areas.
- People Skills
- Process skills
Soft skills are critical for leaders to be successful when working through others. We use Dale Carnegie’s 30 Human Relations Principles as the base to execute on the 5 Drivers. These Principles are made famous through Dale Carnegie’s global best-selling book “How To Win Friends And Influence People”.
The Executive As A Coach
One of the great leverage points in a business is the ability of the leaders to coach those coming up through the organisation’s succession planning. Not every Executive however understands how best to do coaching for their own people. We also help Executives with how to coach their own people, using our 7 step staff coaching model:
- Identify Opportunities
- Picture The Desired Outcome
- Establish The Right Attitudes
- Provide Resources
- Practice & Skill Development
- Reinforce Progress
The Executive Coaching Process Flow
- We receive an inquiry about Executive Coaching
- We assess the situation and make a judgment as to whether we believe we can make a difference or not.
- If we believe we can add value, we schedule an initial coaching session to check the “chemistry” between coach and candidate.
- If the chemistry is there then we schedule a series of sessions, each lasting an hour. The number of sessions will vary depending on the circumstances,
but at least 5 sessions would be a minimum to expect any real progress.
- At this point, we would also investigate if any assessments are required or if participation in the Dale Carnegie Course adds value.
- Following the initial sessions, we would carry out a review of the progress made and see if further sessions were required or not.
Depending on the case and circumstances, we sometimes suggest participation in the Dale Carnegie Course to assist the speeding up of enhanced self-awareness.