Sales Skills

Sales Skills

How To Increase Sales

These are the sales training needs most often cited by our clients.

Get new clients
Building trust
Sell through online meetings with buyers
Understanding buyer needs
Dealing with objections
Getting agreement on the deal

The Sales Cycle

Most salespeople are using trial and error, because they don’t know what they are doing.

Sales is a process and each step must be mastered

  1. Connect

Find buyers, build trust and have the right attitude for the tough profession of sales

  1. Collaborate

Understand the buyer’s viewpoint and use a proven formula to understand needs

  1. Create

Communicating the value of your solution is critical to block attempts to discount the price

  1. Confirm

The lack of ability to deal with buyer hesitation and objections is where most salespeople fail

  1. Commit

Getting the order and doing the follow-up well is the door to the next order and referrals to other potential buyers

Relevant Courses

Please view all relevant courses from below.
These courses will help you further develop your skills.

Sales Effectiveness: Overcoming Objections

In any sales situation, you will need to remove the barriers that prevent the buyer from making the purchase. Depending on how we "handle" objections, we may discourage buyers from buying. The process of effectively resolving objections requires active listening and a positive, detailed response to the buyer's concerns. In many cases, buyer's objections are not logical, but emotional in nature. If you want to build a long-term relationship, you need to address the needs and motives of your customers.

Dale Carnegie Tokyo Japan sends newsletters on the latest news and valuable tips for solving business, workplace and personal challenges.