The 8-Step “Performance Change Pathway”

Training only creates impact when knowledge turns into action. Dale Carnegie Tokyo’s 8-Step Performance Change Pathway ensures learning is applied, sustained, and transformed into lasting habits — solving the problem of wasted training.

Training transforms knowledge and skills, but they only have value when applied.
Are you concerned that training for the team is being wasted, because it isn’t being fully applied?
The reality is creating a new habit is hard, because the Forgetting Curve is so sharp.
That habit creation process needs time.
It especially needs devoted time after the initial training has been completed.
Dale Carnegie solves that problem for you by providing multiple layers of post-training deep learning sustainment.

Why Do We Need a Pathway?

The Forgetting Curve is brutal:

After 1 hour – 50% is forgotten
After 1 day – 70% is forgotten
After 1 week – 90% is forgotten

Most training fails not because it’s poor, but because it lacks structured reinforcement. That’s why Dale Carnegie builds sustainment into every program.

Key Features of the Pathway

8 Proven Steps from preparation to follow-up learning
Integrated sustainment over 28 weeks with videos, podcasts, and articles
AI-Edition support for personalized reinforcement
Flexible formats: 1-day, 2-day, 6-week, 7-week, 8-week, and 12-week delivery
Application-focused design: skills practiced, tested, and embedded in real work

The 8 Steps in Action

This course uses our proven 8-Step pathway to ensure learning sticks:

1. Pre-Work (videos, podcasts, thought leadership articles)
2. Performance Coaching for Managers Workshop (optional)
3. Kick-off Session (1 hour online), pre-training survey, accountability partner assignment
4. Main Program
5. 28-week self-paced learning program with weekly video/audio content, reinforced by Carnegie Academy AI Edition
6. Deep Learning 1 (2 hours online, 30 days post-program)
7. Deep Learning 2 (2 hours online, 60 days post-program)
8. Graduate-only Ongoing Education (seasonal, 2 hours)

Outcomes You Can Expect

Retention of knowledge far above industry average
Measurable behavioral change within 60–90 days
Long-term performance improvement across teams
Managers actively supporting learning in the workplace

FAQ

Q1. Why 8 steps?
A1. Because transformation takes time and reinforcement. Each step ensures skills move from “knowledge” to “habit.”

Q2. Is this only for long courses?
A2. No. The pathway applies to all programs, regardless of length.

Q3. How does AI support the process?
A3. AI recommends content (videos, podcasts, exercises) aligned with your training stage, so learning stays consistent with the course.

Q4. Can managers get involved?
A4. Yes. Managers are trained to reinforce and support participant growth, multiplying results.