Creating a Professional Demeanor
How to Look, Act, and Sound Like a Professional
Why Does Professional Demeanor Matter?
What do people mean when they say, “He or she is a real professional”?
They are talking about demeanor — your behavior, your presence, and how you carry yourself. Professionals project calm under pressure, assert themselves without aggression, and communicate with clarity, diplomacy, and impact.
Why is this so important for your career?
Because companies want employees who represent them in the best possible light. The people who look, act, and sound professional are the ones who get noticed, trusted, promoted, and given opportunities to lead.
Course Dates
Please refer to the schedule below for date and registration information.
Course Details
What You’ll Learn in Just One Day
１．The Behavior Image Connection
• Discover where we are on the professional image scale
• Learn how we make impressions on others
• Understand the professional success cycle
２．Destructive and Constructive Behaviors
• Learn what behaviors destroy our professional image
• Understand the behaviors that propel us forward
• Make a commitment to utilize those behaviors that will project a professional demeanor
３．Cultivating Professional Behaviors
• Identify ways to build self-confidence
• Assess our listening skills and learn to deal effectively with different types of listeners
• Learn to influence others to action
４． Emotional Intelligence – Managing Our Behavior
• Learn to recognize and deal with emotions in a professional way
• Understand our style and how to best work with others
５．Managing the behaviour of others
• Practise how to resolve situations effectively and professionally
• Learn to give feedback in a positive manner
• State your professional beliefs
• Motivate others by sharing glory and praise
Training Objectives
• Understand the connection between behavior and image
• Distinguish between behaviors that hold us back and propel us forward
• Demonstrate listening and effective communication with confidence and enthusiasm
• Identify our work style, emotional intelligence, and how to best work with others
• Develop a plan to sustain success by managing others’ behaviors
How it will help you
By applying the principles, you’ll learn to maintain your emotional balance regardless of circumstances and always come across as calm, cool and collected. You’ll learn to control situations instead of letting them control you and deal effectively with difficult people.
Suitable for
- Professionals who want to project confidence and control in any setting
- Managers and team leaders who need to balance authority with diplomacy
- Anyone who wants to get noticed for the right reasons and accelerate their career
How This Course Will Help You
- Stay composed under stress
- Gain trust by communicating with confidence and precision
- Influence others without conflict
- Build a reputation as someone reliable and professional
- Strengthen your leadership potential and executive presence
Extra Resources — Beyond the Classroom
Extra Resources — Beyond the Classroom
At Dale Carnegie Tokyo, your growth doesn’t stop when the one-day seminar ends. Graduates can continue to sharpen their professional image through our free resources:
- 📘 How to Win Friends and Influence People (『人を動かす』)
- 📘 How to Stop Worrying and Start Living (『道は開ける』)
- 📕 Japan Business Mastery and Japan Leadership Mastery by Dr. Greg Story
- 🎙️ The Cutting Edge Japan Business Show (English)
- 🎙️ Japan Business Mastery Podcast (English)
- 🎙️ Za Eigyō (Japanese, sales-focused)
- 🎙️ Anata mo Purezen no Tatsujin (Japanese, presentation-focused)
These books and podcasts are free, on-demand tools you can use anytime to strengthen your professional presence.