Step Up To Leadership
Leadership Training For New Managers
Leaders build people and manage processes. Managers manage processes... therein lies the key difference between the two. Going from Manager to Leader is not just changing the details on your business card. This is a totally different game. Managers must switch gears and think of their role in a completely different way. Many organizations place people in positions of added authority, but unfortunately do not provide the training to enable the newly promoted Leader to be successful. This adds great stress to the individual and the organization. We all know that being the star player doesn’t mean you will be the best coach for the team. The skill sets are different. Promoting the technical or functional specialists to have responsibility for others, without providing the best practice on how to lead others, is a formula for trouble.
Course Dates
Please refer to the schedule below for date and registration information.
Course Details
- How to Lead, Not Just Manage: Discover the 5 Drivers of Leadership Success, understand your leadership style, and learn the 12 qualities of outstanding leaders.
- Leadership Communication: Apply Dale Carnegie’s timeless human relations principles, gain confidence to motivate others, and master active listening.
- Coaching Skills: Build trust, delegate effectively, maintain accountability, and empower your team to grow their own leadership potential.
- Guiding Performance: Conduct effective appraisals, set stretch goals, and lead by example to inspire enthusiasm and productivity.
Training Objectives
- Achieve whole team results and hold everyone accountable
- Discover their own leadership style and understand that this has a huge impact on the effectiveness of subordinates
- Appreciate the real potential of all of the team members
- Build solid relationships of mutual trust and respect
- Develop and maintain processes and procedures that define performance
- Define strong team purpose, values, and expectations
How it will help you
- Create a sense of direction for your team
- Lead by example
- Communicate with precision
- Be cool under pressure
- Resolve conflicts quickly before they affect the whole group
- Convert negativity into positive production
- Listen effectively
- Work smarter, not harder
- Give difficult feedback without creating resentment
Suitable for
- Newly promoted managers or supervisors.
- Professionals preparing to move into leadership roles.
- Managers struggling to adapt from “star performer” to “leader of people.”
- Organizations seeking to retain talent by supporting their new leaders from the start.
Curriculum
How to lead not just manage
• The Five Drivers of Leadership success
• Leadership styles
• 12 Qualities of Outstanding Leaders
• Create power from diversity
• Get really well organized
• Work without fatigue
How to have outstanding leadership communication
• Dale Carnegie’s human relations principles
• How to listen and respond effectively
• Gain confidence to motivate others
• Gain cooperation at every level
How to be an effective coach of your direct reports
• Create a sense of clear direction
• Earn trust
• The 8 steps of delegation
• Maintain accountability
• Promote creativity with empowerment
• Develop others’ leadership potential
• Resolve conflicts quickly
• Manage change
How to guide people’s performance
• How to do appraisals
• Creating stretch goals
• Leading by example
• Arouse enthusiasm
• Communicate with credibility and impact
Why This Course Matters
Q: Why can’t I just rely on my technical skills to succeed as a leader?
A: Because leading isn’t about doing the work yourself — it’s about inspiring others to achieve. The best players aren’t automatically the best coaches. Without training, many new managers struggle with delegation, motivation, and conflict — and both performance and morale suffer.
Q: Why is leadership training so urgent in Japan today?
A: Staff shortages make retaining people critical. Employees don’t leave companies — they leave managers. If your new managers don’t know how to build trust, coach effectively, and communicate clearly, your talent will walk out the door — and replacing them is costly and slow.
Q: What difference will one day really make?
A: A huge one. This program builds a strong foundation in leadership skills and then extends your learning with 140+ on-demand leadership videos, personalized access to the Carnegie Academy AI Edition, and a proven sustainment system including 30-day and 60-day follow-ups plus a 28-week reinforcement pathway.