A Blended Approach to Optimizing the Learning Journey for Soft Skills Mastery
Dale Carnegie White Paper
The article explores how digital transformation is affecting Learning and Development (L&D) across various business functions. It emphasizes the increasing use of technologies like AI and virtual reality in reshaping the learning landscape. Despite these advancements, there's a lack of clear guidelines on when to use digital or traditional training methods, particularly for soft skills. The authors conducted interviews with L&D experts to establish best practices, introducing the "Performance Change Pathway" as a learning framework. This pathway focuses on awareness, experience, and sustainment to enhance the development of skills and habits for sustained performance change, acknowledging the absence of a one-size-fits-all approach. The article concludes by emphasizing the market demand for effective L&D strategies from both developers and learners.
