Presentation

Episode #401: Criticising And Being Negative When Giving Public Speeches In Japan

Public Speaking in Japan — What Business Leaders Should Never Say

Why is public criticism risky in Japan?

Unlike the U.S., where political and business leaders often attack opponents publicly, Japan values harmony (和 wa). Calling someone “stupid” or “useless” in a speech can damage both your reputation and your company’s trust. Public complaining or competitor bashing is considered 品がない (hinganai) — unrefined and low-class behavior.

Mini-summary: Criticizing others publicly in Japan harms your credibility and brand.

Can we complain about government or policies?

No. Publicly attacking officials or ministries risks government backlash — from delayed approvals to surprise tax audits. Japanese executives avoid open confrontation to preserve long-term relationships and harmony.

Mini-summary: Keep criticism private; diplomacy sustains trust.

What challenges can we mention safely?

Referencing shared national crises like the 2008 Lehman Shock, 2011 earthquake/tsunami, or 2020 pandemic is fine — but stay general. Emphasize recovery, teamwork, and resilience. Japan admires 頑張ってる (ganbatteru) — “working hard through adversity.”

Mini-summary: Balance realism with hope and lessons learned.

Should we sound overly positive or boastful?

Neither. Boasting feels self-serving; constant negativity feels tedious. A balanced story — acknowledging difficulties and describing how your team overcame them — resonates most with Japanese audiences.

Mini-summary: Blend humility, perseverance, and optimism.

Key Takeaways

  • Avoid public complaints or personal attacks.

  • Focus on teamwork, effort (ganbatteru), and recovery.

  • Keep tone balanced — not too negative or boastful.

  • Respect harmony (wa) to strengthen your brand in Japan.

About Dale Carnegie Tokyo

Founded in the U.S. in 1912, Dale Carnegie Training has supported individuals and companies worldwide for over a century in leadership, sales, presentation, executive coaching, and DEI. Our Tokyo office, established in 1963, continues to empower Japanese and multinational clients alike.

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