Thought Leadership

People Issues Are Always Hard

Dale Carnegie Training conducted a global survey to examine what are the key people issues organisations are f...

Conquering Public Speaking Nervousness

Anyone presenting in public eye is going to experience fear. I am a veteran, having done over 500 public spee...

The Death Valley In Sales

Sales is an emotional roller coaster. It is also a roller coaster of results. We have sales rolling in and we ...

Finding Your Confidence

Our collective level of confidence can make a huge difference in the workplace. If we are prepared to try thi...

Keys To Owning The Room When Presenting

Should the business presentations world be a democracy where anyone can speak? Actually no. Who wants to sit...

Bad Buyers

The Buyer is God not King in Japan and that difference is huge here. There are so many cases of buyers treatin...

How Do You Make People Feel

Maya Angelou noted, “I’ve learned that people will forget what you said, people will forget what you did, but ...

Presentations Backed By Evidence Do Better

It is a fine line we have to tread. We want to be supplying data etc as evidence to support what we are sayin...

Old School Japanese Service

Customer service is a crowded field, with so many consumer products and services duking it out for survival. ...

Middle Managers Are Your Firm's Lifeblood

Middle Managers are going to be the leadership group most directly interacting with the younger generation of ...

Few Presentations Are Clear Enough

We are only down to a few seconds today, when we start a talk before the audience decides their phones are mor...

One Minute To Star

What are you like on creating first impressions with people you meet for the first time? We are all aware that...

How To Incinerate Your Personal Brand

When we represent our organization in a public venue delivering a talk there are two brands on display. Our co...

Key Things Not To Do When Negotiating

We rarely meet super pro negotiators in business. Often the other side are just like us, rank amateurs. Becaus...

How To Keep Departure Damage To A Minimum

The classic brutalist image of a departure from the firm is from the finance industry. The departee is handed ...

How to Deal With Stage Fright

I absolutely hated the prospect of public speaking. In fact, I was a whimp and ran away from every chance I ha...

What Successful Negotiators Do

Tricky negotiators are losers. They can only survive in a one shot business, because people won’t want to deal...

Upping The Team's Care Factor

Cooperation is a key request within organisations. Within small teams it tends to work well but it gets more c...

Big Boozy Crowds And Public Speaking

We live in a micro attention span world. We are also becoming more and more self centered around what we want ...

Can't Cold Call In Japan. Oh Yeah, Really

Unrequested contacts are frowned upon in Japan. Direct mail goes straight in the bin. Emails from unknowns ar...