Thought Leadership

Basics Are Everything

The sale waits for no man. Either you make that sale or your competitor does. If it is a non-starter then star...

Practice Makes A Lot Better When Presenting

Practice makes Perfect except when presenting. Why? Because as businesspeople, we just don’t get enough speaki...

Straight Talk Means Trouble A Plenty

Japan doesn’t appreciate embarrassing truths. The temptation to be right can be overwhelming to Western busine...

How To Scuttle Your Brand

Jan Carlzon wrote a fascinating book called Moments of Truth on how to maintain the trust in your brand, throu...

Understanding Using Data When Presenting In Japan

How much is enough data in a presentation? How much is too much? Generally speaking, most presenters have a pr...

Charisma For Leaders

“Born to lead” is nonsense. Many things shaped that person in order for them to achieve credibility with other...

Cut the Excuses Baby

“I would be able to sell a lot more except for all the extraneous, external factors over which I have zero con...

Dealing With Ambush Speaking Requests

Suddenly you hear your name being called upon and you are being requested to make a few remarks.  Uh oh.  No p...

You Can't Do It All by Yourself

The hero’s journey is for the very, very few.  I did it my way, I slaved away in a garret and got to the top, ...

The Easy Way Of Selling

The object of a sale is to exchange a good or a service for money. The degree to which that money can exceed t...

Using The Power Of Rhetorical Questions

Questions in general are powerful tools for speakers. They bring focus to key points we want to get across. ...

Leaders Who Have R.E.A.L

We love acronyms!  Our workplaces are thriving with them such that we can hold extended conversations compose...

Stand For Your Beliefs

Proof, data, evidence, facts alone are not enough in selling.  The first thing a buyer buys is us.  We have t...

More Presenting Pizazz Please

Pizazz is one of those unusual words, that sounds kind of cool, but is a bit vague.  In presenting terms, we a...

Project Team Leadership, How Hard Can That Be

Projects are too common.  Because of this we take them for granted, seeing them as part of everyday work, but ...

Sales And Showmanship

Tricky area in sales, showmanship.  The word has a certain odor about it that reeks of fake, duplicity, con ga...

Minimalist Presenting

Zen study is a way to strip out all of the non-essentials in life. The noise, the distraction, the things that...

Project Management Fundamentals

Projects have been around for a long time of course and in the modern era we have accumulated a vast amount of...

How to Provide Great Customer Service

Great service is so fleeting and  illusive. You encounter it and then like the morning mist, the next minute i...

Business Lessons Straight From The Karate Dojo

I have often thought there are so many lessons from the martial arts for our businesses.  Here are my musings ...