TV Show

Episode 323: How To Reply To The Buyer's "No"?

What are the chances of getting a “no” to your offer in sales? Probably around 70% of the time, this is wha...

Episode #223: Svein Tyldum, CEO March McLennan North Asia

Previously Svein has been in a number of roles at Marsh McLennan: Country Corporate Officer Japan, Chief Exe...

Episode #222: Customer Service Is Your Brand

You really appreciate the importance of brand, when you see it being trashed. Companies spend millions over...

Episode 322: Structure Counts In Presentations

It is a bad sign when a presentation makes me sleepy, especially if it is at lunch time. It is very common ...

Episode #222: Shota Adam, Growth lead, Employee Number One, Koala Sleep Company Japan

Episode #221: Leading With R.E.A.L.

We love acronyms! Our workplaces are thriving with them such that we can hold extended conversations compos...

Episode 321: Serving Customers Well In Japan

All interfaces with the customer are designed by people. It can be on-line conversations with robots or in ...

Real Listening Skills In Japan

Sales people are always under pressure to meet their targets. In high pressure situations, this creates cer...

The Easy Way Of Selling

The object of a sale is to exchange a good or a service for money. The degree to which that money can excee...

Episode #220: Rike Wootten, President Vantage Capital Markets Japan and President K.K. Gotairikiu Partners

Previously Rike was Managing Director, Woodbridge International, Branch Manager ING Baring Securities Japan,...

Episode #221: Norman Tweeboom, Japan Regional Head Bloomberg

Previously Norman was Head of Buyside Enterprise Sales, Asia Pacific and Head of Portfolio & Index Sales...

No Robots For Our Leaders

Basically your job is toast. There is a machine or there will soon be a machine that can do it faster, bett...

The Power Of Rhetorical Questions

Questions in general are powerful tools for speakers. They bring focus to key points we want to get across....

Episode #219: Roberto Pleitavino, President, Oris Japan

Previously Roberto was the General Manager BrandLoyalty, President Zweisel Japan, Export Manager and Retail ...

The Brand Won't Save You

My eyes are closing. I am struggling to stay awake. There is something about this presentation that is not...

Leaders Who Have R.E.A.L. In Japan

We love acronyms! Our workplaces are thriving with them such that we can hold extended conversations compos...

Episode #218: Alejandro Cabal, President Tetra Pak Japan & Korea

From October 2024 Alejandro will become Global CEO of Schoeller Allibert. Previously for Tetra Pak, he was V...

Dealing With Price Resistance

Pricing is usually set by the boss and salespeople are just there to get out and sell at that designation. T...

Project Team Leadership

Projects are too common. Because of this we take them for granted, seeing them as part of everyday work, bu...

Episode #217: Scott Sato, Chairman, AoraNow Inc

Scott Sato, Chairman, AoraNow Inc Previously Scott was Chairman Circlase Inc, CEO Tricor, President Pasona, ...