TV Show

Episode 350: The Rule Of Three

Our financial year ended in August and we were up over 20% on the previous year’s revenue results. I should ...

Episode 349: Success Speaking Formula

I was invited to an English Speech contest for Middle School students. The students must have home grown s...

Episode 348: Open The Kimono Leaders

The supervisor has super vision. The leader knows more. The captain makes the calls. The best and the bright...

Episode 347: Roots Of Poor Customer Service

Poor customer service really irritates us. When we bump into it, we feel betrayed by the firm. We have pai...

Episode 346: Presentation Review Techniques

Athletes and coaches spend a lot of time watching their team’s performance. Strengths and weaknesses are so...

Episode 345: Japan Leadership Blindspots

Leadership is a swamp. Do leaders have to be perfect? It sounds ridiculous to expect that, because none of u...

Episode 344: How Can Chinese Retail Be so Bad In Japan?

Public speaking takes no prisoners. I was attending a Convention in Phuket and the finale was the closing in...

Episode 343: Your Inspirational Talk Must Be Dynamic

Public speaking takes no prisoners. I was attending a Convention in Phuket and the finale was the closing in...

Episode 342: Success As A Leader In Japan

Being the leader is no fun anymore. In most Western countries we are raised from an early age to become self...

Episode 341: Don't Get Sabotaged by Your Colleagues When Selling In Japan

Sales is a nightmare. It is usually a solitary life. You head off to meet customers all day. Your occasion...

Episode 340: How Crazy Can We Go When Presenting In Japan

Japan doesn’t love crazy. In our High Impact Presentations Course we have exercises where we ask the partici...

Episode 339: Building A Team In Stages In Japan

Team building is fraught. Actually, when do we create teams? Usually we inherit teams from other people, st...

Episode 338: Sales Storytelling That Wins In Japan

Salespeople often miss the point. They are brilliant on telling the client the detail of the product or serv...

Episode 337: Don't Freak Out During The QandA In Japan

Q&A can destroy your personal brand. Creating and delivering the presentation sees you in 100% total cont...

Episode 336: Team Glue Insights In Japan

Staff can be a nightmare. Teams are composed of the most difficult material ever created - people. That requ...

Episode 335: Servicing Your Buyers In Japan

Enterprise killers can include Customer Service. We know that all interfaces with the customer are designed ...

Episode 334: Those Vital Few Seconds When You Start Your Talk In Japan

Don’t let your speaker introduction be a disaster. Usually when we are speaking we are introduced twice. On...

Dealing With Ambush Speaking Requests

Suddenly you hear your name being called upon and you are being requested to make a few remarks. Uh oh. No...

Episode 333: Real World Leadership

Change is hard to create anywhere in the world. Getting things to change in Japan also has its own set of ch...

Episode 332: Presentations Visuals

Last week we talked about when presenting, you need to transfer your energy to the audience. However don’t...