TV Show

Episode #4: Four Vital Ways To Get Your People More Engaged

There is a lot to do and once you get to a certain scale you realise you can’t do it all by yourself. Thi...

Episode #164: How to Provide Great Customer Service

Great service is so fleeting and illusive. You encounter it and then like the morning mist, the next minu...

Episode #3: Four Easy Ways To Become More Clear When You Present

The most common request from people attending our presentation skill classes is to become a clearer speake...

Episode #163: Business Lessons Straight From The Karate Dojo

I have often thought there are so many lessons from the martial arts for our businesses. Here are my musi...

Episode #2: The Top Three Most Critical Things You Must Do When Cold Calling

Cold calling is dead! No cold calling is not dead! Lots of debate and advice on this subject and many a ...

Episode #162: Salesperson Bitchiness

Sales is a tough enough job without having additional complications. Clients can be very demanding, often...

Episode #1: Five Deadly And Dastardly Leader Misperceptions

Becoming a leader is usually because we were superior to our colleagues. Maybe we had better technical kn...

Episode #161: You Make The Brand Not The Other Way

My eyes are slowly closing. I am sitting in the front row but I am struggling to stay awake. There is so...

Episode #160: Is Forty The End Of The Line For Most Leaders?

Sport is a popular source of inspiration for corporate leadership. Coaches attend off-sites and make good...

Episode #159: The Art of Cold Calling in Japan

Cold calling always creates a debate amongst the sales community. Some say it has seen it’s day, others d...

Episode #158: Are You the Chief Mood Maker?

When you are on the executive floor, the carpet is thick, the mood is quiet and the décor is sumptuous. I...

Episode #157: How to Make Project Planning Simple

It sounds so obvious that we should have structures for doing our project planning. Projects are part and...

Episode #156: How To Totally Smash "Your Price Is Too High" (Part Two)

When we are haggling over the price with the buyer and they say, “this price is too high”, “that is out of...

Episode #155: How To Totally Smash Your Price Is Too High (Part 1)

Pricing is usually set by the boss and salespeople are just there to get out and sell at that designation....

Episode #154: Create Raving Fans When Presenting

We can speak to a group. Then there is another level, where we try to totally captivate our audience. Wha...

Episode #153: The Secrets Of Successful Project Team Management

Projects are simply too common. Because of this we take them for granted, seeing them as part of our ever...

Episode #152: Be Careful of Client White Noise

Sales people are always under pressure to meet their targets. In high pressure situations, this creates c...

Episode #151: Don't Be Dull And Dusty

Sometimes you see a confident presenter really bomb. It doesn’t happen all that often, but when it does, ...

Episode #150: More Power To The Positive

We can control 100% of our attitude. Yes, but often we don’t. There are few things we can be 100% in con...

Episode #149: Self Delusion Has No Place In The Sales World

Sales is one of the few things in business you can measure accurately and immediately. Are you getting gr...