Podcast

Episode #262: Stop Killing Your Professional Presentation with Terrible Amateur Slides

When we are on stage, the visuals can make or break us. People often ask us at Dale Carnegie: how much is t...

Episode #261: Why Specs Focus Kill Sales in Japan

Let’s set the scene. You’ve built trust with the buyer, asked the right questions, and uncovered their real ...

Four Attributes For Leaders To Master

Regardless of what level of leader we are, from neophyte to legend, there are four attributes which we need...

Do You Have A Leadership Philosophy

We are often leadership practitioners, rather than genteel philosophers, pontificating on leadership issues...

Stop Procrastinating And Start Delegating

The most fatal words ever spoken by a leader are , “it will be faster if I do it myself”. No it won’t. If...

Stakeholder, Customer, Employee - Whose Interests Should Leaders Prioritise?

Shareholders put up their future security in the hope of increasing their returns and adding further to the...

Episode #260 Your Team Doesn't Need A Critic - They Need A Coach

Every year, we reset with lofty goals: hit targets, get promoted, improve ourselves. But what if the real br...

Leaders Defending The Indefensible

If the client complains directly to your staff member about their poor service, should you go to bat for you...

Episode #259 Pro Presenters Cut the Fluff

In this Age of Distraction, we’ve got seconds to win our audience’s attention—or lose it. When we’re unclear...

Zones Of Staff Performance

Recruiting and developing the perfect team is an illusion, a Fool’s Gold hot pursuit for leaders. Even if ...

Episode #258: Buyers Don't Buy So How Do We Get Them To

The distance between wanting to buy and actually buying is often vast. Business leaders all have goals, but ...

The Listening Leader

Leaders are often poor listeners in the modern age. To listen to our team members requires the allocation o...

The Listening Leader

science.

The Awesome Power Of The Leader

We have met them. Thrusters, mad with power and hungry to control others. Organisation insider politician...

To SER With Love

In the movie “To Sir, With Love”, Sidney Poitier was brilliant in the role of a black teacher in a tough Lo...

Episode #257: The Real Cost of Stupid People at Work

Stupid people in organizations aren’t always easy to spot. They can appear confident, energetic, and articul...

Common Leader Achilles’ Heels

We know the name Achilles because of Brad Pitt and Hollywood or we may have read the Iliad. He was a famou...

Are You Authentically Aggressive Or Assertive As A Leader

In today’s business world, leaders need to be “authentic” leaders. We have all come across this somewhere, ...

Three Tools To Engage Your Team

Engaging your team as a leader is a relatively new idea. When I first started work in the early 70s, none ...

How To Be A Role Model As A Leader

Smirks emerge quite quickly when you mention “role model” and “leaders” in the same breath. Most peoples’ ...