Podcast

Episode #357: Sabotaging Your Conversations?

We are often good talkers, but poor listeners. We have many things we want to say, share, expound and elabor...

Episode #356: How To Win Business With Japanese Buying Teams

Selling to companies in Japan usually means sitting in a meeting room with a single buyer or perhaps two peo...

Episode #355: How To Make Your Employees Actually Like You

We often hear about the need for bosses to do more to engage with their teams. The boss looks at their sched...

Episode #354: Presenting Elicits Valuable Lessons. Capture Them.

Today is a good time to start reviewing and reflecting upon the presentations you have over the past few ye...

Episode #353: Build Relationships That Last:L Get Your Re-Order Mojo Happening

Here is an important mantra: We don’t want a sale, we want the re-orders. That task however is getting hard...

Episode #352: Here We Go – Let’s Build Our Personal Brand As A Presenter

The New Year’s resolutions concept is ridiculous, but only because we are weak, lazy, inconsistent and lack...

Episode #351: My Boss Isn't Listening

If you reading this title and thinking “this has nothing to do with my leadership”, you might want to think ...

Episode #350: The Rule Of Three

Our financial year ended in August and we were up over 20% on the previous year’s revenue results. I should ...

Episode #349 Success Speaking Formula

I was invited to an English Speech contest for Middle School students. The students must have home grown s...

Episode #348: Open The Kimono Leaders

The supervisor has super vision. The leader knows more. The captain makes the calls. The best and the bright...

Episode #347: Roots of Poor Customer Service

Poor customer service really irritates us. When we bump into it, we feel betrayed by the firm. We have pai...

Episode #346: Presentation Review Techniques

Athletes and coaches spend a lot of time watching their team’s performance. Strengths and weaknesses are so...

Episode #345: Japan Leadership Blind Spots

Leadership is a swamp. Do leaders have to be perfect? It sounds ridiculous to expect that, because none of u...

Episode #344: How Can Chinese Retail Be So Bad In Japan?

Bad service is a brand killer. This is a controversial piece today, because I am singling out one race, one ...

Episode #343: Your Inspirational Talk Must Be Dynamic

Public speaking takes no prisoners. I was attending a Convention in Phuket and the finale was the closing in...

Episode #342: Success As a Leader In Japan

Being the leader is no fun anymore. In most Western countries we are raised from an early age to become self...

Episode #341: Don't Get Sabotaged By Your Colleagues When Selling in Japan

Sales is a nightmare. It is usually a solitary life. You head off to meet customers all day. Your occasion...

Episode #340: How Crazy Can We Go When Presenting In Japan

Japan doesn’t love crazy. In our High Impact Presentations Course we have exercises where we ask the partici...

Episode #339:Building A Team In Stages In Japan

Team building is fraught. Actually, when do we create teams? Usually we inherit teams from other people, st...

Episode #338: Sales Storytelling That Wins In Japan

Salespeople often miss the point. They are brilliant on telling the client the detail of the product or serv...