Podcast

Episode 362: One Pitch, No Matter How Genius, Never Works in Japan

Presenting to buying teams is very tricky in Japan. Because of the convoluted decision making process here,...

Episode 361: Your Outfit Speaks First – Make It Say ‘Professional’

How should we dress when presenting and does it actually matter? Yep, it matters - particularly in Japan. ...

Episode 360: Back Your Team Or You Break Their Trust

We don’t run perfect organisations stocked with perfect people, led by perfect bosses. There are always goi...

A Smile, Energy, Eyeline Make Such A Difference

Once upon a time, we taught public speaking and presentation skills in a class room, with tons of people all...

Episode 359: The Sales Trap Crippling Japanese Business

We see Japan as a modern, high tech country very advanced in so many sectors. Sales is not one of them. Co...

Episode #358: Story Magic

Storytelling is one of those things that we all know about, but where we could do a much better job of utili...

Episode #357: Sabotaging Your Conversations?

We are often good talkers, but poor listeners. We have many things we want to say, share, expound and elabor...

Episode #356: How To Win Business With Japanese Buying Teams

Selling to companies in Japan usually means sitting in a meeting room with a single buyer or perhaps two peo...

Episode #355: How To Make Your Employees Actually Like You

We often hear about the need for bosses to do more to engage with their teams. The boss looks at their sched...

Episode #354: Presenting Elicits Valuable Lessons. Capture Them.

Today is a good time to start reviewing and reflecting upon the presentations you have over the past few ye...

Episode #353: Build Relationships That Last:L Get Your Re-Order Mojo Happening

Here is an important mantra: We don’t want a sale, we want the re-orders. That task however is getting hard...

Episode #352: Here We Go – Let’s Build Our Personal Brand As A Presenter

The New Year’s resolutions concept is ridiculous, but only because we are weak, lazy, inconsistent and lack...

Episode #351: My Boss Isn't Listening

If you reading this title and thinking “this has nothing to do with my leadership”, you might want to think ...

Episode #350: The Rule Of Three

Our financial year ended in August and we were up over 20% on the previous year’s revenue results. I should ...

Episode #349 Success Speaking Formula

I was invited to an English Speech contest for Middle School students. The students must have home grown s...

Episode #348: Open The Kimono Leaders

The supervisor has super vision. The leader knows more. The captain makes the calls. The best and the bright...

Episode #347: Roots of Poor Customer Service

Poor customer service really irritates us. When we bump into it, we feel betrayed by the firm. We have pai...

Episode #346: Presentation Review Techniques

Athletes and coaches spend a lot of time watching their team’s performance. Strengths and weaknesses are so...

Episode #345: Japan Leadership Blind Spots

Leadership is a swamp. Do leaders have to be perfect? It sounds ridiculous to expect that, because none of u...

Episode #344: How Can Chinese Retail Be So Bad In Japan?

Bad service is a brand killer. This is a controversial piece today, because I am singling out one race, one ...