Podcast

Episode #14: Stop Sales Suicide

What we say and how we say it matters. It matters in life, in families and in business- especially in sales....

Episode #262: Worry In Business In Japan

There are so many things we have to worry about in business. Do we have enough cash flow to pay the bills, w...

Episode #13: The Negotiation Process

“Winning is not a sometime thing. You don’t do things right once in a while…you do them right all of the tim...

Episode #261: Longevity In Business In Japan

Longevity means a lot in Japan. People who are risk averse like the fact your company has been around for a...

Episode #260: Praise Or Flattery When Doing Business In Japan

Japan is awash with praise but it is praise more on the flattery side of the equation. When you get here an...

Episode #12: What Successful Negotiators Do

Every sale is a negotiation. It might be centered around price but it could also be around delivery times, q...

Episode #96: Vacuum Up Cool Stuff For Your Presentations

Do you have one of those diaries that includes a daily quotation on the page? Or maybe you subscribe to a s...

Episode #259: Dealing With Crime In Business In Japan

Crime is going to be a feature of any society. There are going to be different elements of crime – activiti...

Episode #11: Omotenashi - Real Japanese Customer Service

I am sure you have you seen notices explaining that this store location is going to close while the building...

Episode #95: Walking The Talk

Episode #258: Face Is Very Important In Business In Japan

If you enjoy a good debate, well Japan is not the place for you then. In Western culture debating is part of...

Episode #10: Nasty Buyers

The customer is Kamisama (God) in sales in Japan. We hear this a lot here across all industries and sectors....

Episode #94 How To Liven Up A Speech You Need To Read

Watching a friend of mine deliver his speech to my Rotary Club reminded me of the perils of reading speeches...

Episode #257: Getting Change In Business In Japan

Getting change anywhere is a difficult process, but Japan is a special case. Often in business, we represen...

Episode #9: The Sales Valley Of Death

Sales cannot run like a manufacturing production line. We are not making industrial cheese here. This is mor...

Episode #93: The Importance Of Analysing Your Own Presentation Performance

The presentation has come to a close and we are relieved it is all over. We pack our stuff up and get back ...

Episode #256: Getting Staff Engagement When Doing Business In Japan

According to our global research, there are three critical issues that determine the level of engagement and...

Episode #8: Let's Go for The Sale's Bulls-eye

Sale’s solutions are what make the business world thrive. The client has a problem and we fix it, our goods ...

Episode #92: How To Speak To 5000 Plus People Audiences

The chances of this happening and happening regularly are remote for most of us. The happening regularly pa...

Episode #255: Recruiting Staff In Business In Japan

Demographics are accentuating a talent shortage in Japan. The supply of young people has halved over the la...