Podcast

Episode #219: The Four Stages Of Building A Team

When do we create teams? Usually we inherit teams from other people, stocked with their selections and built...

Episode #218: Building Your Team

Teams are fluid. People move or leave and new people join. Targets go up every year. The compliance and regu...

Episode #217: Common Sense Baby Is Not Common

As the leader we have to work on the presumption that people know what they are doing. It is impossible to m...

Episode #216 The Olympics' Generation

We are on the cusp of a change amongst youth in Japan. Those already entered into the workforce have memorie...

Episode #215: Customer Service

All interfaces with the customer are designed by people. It can be on-line conversations with robots or in ...

Episode #214: The Fog Of Busyness

Focus is under constant attack. The speed of business makes longer term planning a dubious endeavor. Proje...

Episode #213: End Your Fear Of Failure

For decades I drove myself hard, based on a fundamental fallacy. Fear of a future of living in a cardboard b...

Episode #212: Twelve Steps To A Win-Win Conflict Resolution Part Two

Conflict is with us everywhere, everyday. That is the nature of the human condition. We have different des...

Episode #211: Twelve Steps To A Win-Win Conflict Resolution Part One

“Remember that other people may be totally wrong, but they don’t think so”. This quote from Dale Carnegie su...

Episode #210: International Japanese Staff Armageddon

Japan seems to be going in opposing directions at the same time, when it comes to the supply of internationa...

Episode #209: How To Resolve Internal Conflicts

Business is more fast paced that ever before in human history. Technology boasting massive computing and com...

Episode #208: A Soft Skills Revolution Required

The Spa magazine in Japan released the results of a survey of 1,140 male full-time employees in their 40s, a...

Episode #207: Where Is My Praise

The Spa magazine in Japan released the results of a survey of 1,140 male full-time employees in their 40s, a...

Episode #206: Japan Still Scared Of Its Own Shadow

The world’s third largest economy and one of the most sophisticated and advanced countries is a notorious un...

Episode #205: Tatemae, Honne and The Gaijin Boss

Japanese people are famous for having learnt over many centuries how to get along with others. High density...

Episode #204: Sontaku -The Secret Sauce For Leaders In Japan

Sontaku is a Japanese word which means to surmise or conjecture about someone else’s feelings or desires. It...

Episode #203: Leaders Need To Skate To Where The Puck Will Be

Wayne Gretzky is famous for this ice hockey quote about anticipating where and when the critical actions hav...

Episode #202: Productivity Not Immigration

During the “bubble years” of surging economic growth, Japan could not keep up with the supply of workers for...

Episode #201: How To Resolve Internal Conflicts

Business is more fast paced that ever before in human history. Technology boasting massive computing and com...

Episode #200: Fear And Loathing In Japan

The Spa magazine in Japan released the results of a survey of 1,140 male full-time employees in their 40s, a...