Podcast

Episode #396: Which Version Of Joe Biden Are You As A Presenter?

American politics is a must watch for the rest of us. Whoever becomes the next President will have major ra...

Business Lessons Straight From The Karate Dojo

I have often thought there are so many lessons from the martial arts for our businesses. Here are my musing...

Episode #213: Nicolas Villeger, Founder & Managing Director, Tradentry

Previously Nicolas was Representative Director and CEO Louis Vuitton Japan, Managing Director DFS Japan and ...

Episode #220: Close The Gap With Your Audience

Lawyers in Japan are an elite group. I attended a legal symposium, involving these super elite Japanese law...

Episode #569: Delegate Or Disappear In Business In Japan

They are not making as many Japanese as they used to. Every year we get these headlines about the new lows...

Episode #395: The Thrill Of The Hunt In Sales In Japan

There are farmers and hunters in sales and both are needed in organisations. The hunters are energised by l...

Episode #395: A Tale Of Three Speakers In Tokyo

What an interesting panel discussion we had. Georg Loer, an old friend of mine, after 17 years running NRW ...

Episode #320: Client Contact Insights In Japan:

Japan is merciless with salespeople. When you call the client’s company everyone is doing their absolute be...

Episode #212: Bernard Delmas, Lead Independent Director, Nissan Motor Corporation

Previously Bernard was Representative in Japan for Pylote, Group Senior Advisor at Michelin, Nihon Michelin ...

Episode #211: Christian Mecker, President Bosch Mobility South And East Asia

Previously Christian was VP Sales and Application Diesel Systems Robert Bosch, General Manager Robert Bosch ...

Episode #210: Tim O’Rourke, Country Manager, Meltwater Japan

Previously Tim has held a number of roles with Meltwater: Area Director, Managing Director Australia, Senior...

Superior Customer Service In Japan

Jan Carlzon many years ago published a tremendous guide to customer service. He had the job of turning arou...

Episode #218: Unearth Your Own Insights When Presenting In Japan

In our lives, we have harvested a lot of experiences, which we can use in our presentations. If we were bet...

Episode #217: Sales Is Simple In Japan

Imagine my surprise, as an expert in sales training, when I meet salespeople who have not spent even one sec...

Episode #568: Business Opportunities In Japan

Episode #567: Tough Love Or Fake Praise To Motivate Staff In Japan

This tough love or fake praise alternative is a dubious construct. Are these two alternatives really the on...

Episode #566: How To Influence Engagement In Japan

APAC always ranks low in global engagement surveys. At the very bottom of the APAC calculation sits Japan. ...

Episode #394: The Sales Success Code for Post Covid Japan

The Sales Success Code for Post Covid Japan

Episode #393: Missing The Real Needs When Selling In Japan

I had a meeting with a client I have been chasing for business for the last ten years. They have had the sa...

Episode #392: Preparing RFPs in Japan

I don’t like doing RFPs in Japan. We are translating concepts and intangibles into text in a document, whic...