Podcast

Episode #325: Your Good Old Days Stuff Is Dull

Gaining credibility as a speaker is obviously important. We often do this by telling our own experiences. H...

Episode #225: Bela Schweiger, Previous Vice-President and Board Director at Haagen Dazs Japan

Today Bela is the Chief Executive of Sans Frontiers Enter Japan K.K., Board Advisor to Soul Mate Company, Se...

Episode #224: Will They Follow Your Ideas In Japan

Before Shinya Katanozaka became President of ANA Holdings he came up with a genius idea. Allow the passenge...

Episode #581: Techniques For Getting Agreement As The Leader

Pulling rank on people is clearly the fastest and easiest way to get people to fly straight and do what we ...

Episode #407: In Japan, How To Tell If The Deal Is Real?

Basically, we know that a third of the potential buyers we meet will never buy from us, another third will b...

Episode #407: Coffee Chats Do Not Train You For Presenting In Japan

As a vigorous networker, constantly in motion, always looking for new clients, I attend a lot of events. Us...

Episode #324: The Younger Generation Are A Handful

We are on the cusp of a change amongst youth in Japan. Those already entered into the workforce have memori...

Episode #224: Eduard Gabric, President and Representative Director, VDM Metals Japan

Previously Eduard was sales director Outokumpu VDM Japan, Sales Director at ThyssenKrupp VDM Japan. He has ...

Episode #223: Inspiring Your Audience

Whenever I am in the USA, I love watching the different television preachers in action. I noticed they are ...

Episode #580: No Legacy Leadership In Japan

Have you ever had the experience of leaving a job and seeing your successor screw it up? We spend so many ...

Episode #406: Victor Antonio You Are Wrong About Weasel Words In Japan

I am a great fan of Victor Antonio, who writes books, gives lectures and training on sales. I listen to his...

Episode #406: Should We Lie In Our Presentations In Japan?

This seems a ridiculous construct – of course we when we are presenting in business we shouldn’t lie. Howeve...

Episode #323: How To Reply To The Buyer’s “No”

What are the chances of getting a “no” to your offer in sales? Probably around 70% of the time, this is wha...

Episode #223: Svein Tyldum, CEO March McLennan North Asia

Previously Svein has been in a number of roles at Marsh McLennan: Country Corporate Officer Japan, Chief Exe...

Episode #222: Customer Service Is Your Brand

You really appreciate the importance of brand, when you see it being trashed. Companies spend millions over...

Episode #579: Leaders Embracing Change In Japan

Is change good or bad? When I was promoted or received a big bonus, I liked the change from my previous si...

Episode #405: The Required Mindset For Selling In Japan

Salespeople turn up in Japan and expect things to be pretty much the same as where they have come from. Aft...

Episode #405: All Style No Substance Presenting In Japan

It was a big affair. The entire Shinsei Bank retail staff were assembled for a series of updates from the D...

Episode #322: Structure Counts In Presentations

It is a bad sign when a presentation makes me sleepy, especially if it is at lunch time. It is very common ...

Episode #321: Servicing Customers Well In Japan

All interfaces with the customer are designed by people. It can be on-line conversations with robots or in ...