Podcast

Episode #142: Elegantly Accepting Your Kudos

You want to promote your business or organisation, so that you can be more successful. A genius idea pops up...

Episode #173: Victor Osumi, President, Delta Airlines Japan

Previously Victor was Area Vice President, Japan and Guam for Marriott International, Managing Executive Off...

Episode #201: People Can Be Difficult

All of our problems walk on two legs and talk back”. I can’t recall when I first came across this expression...

Episode #538: As A Leader How To Gain Accountability From Your Team Members?

  Avoidance of accountability and responsibility is common in Japan; this is especially true when it com...

Episode #364: Do We Really Understand Client's Needs In Sales?

Understanding client’s needs presumes we care about what they want. For many salespeople this isn’t even a ...

Episode #364: What To Do When You Get Heckled While Presenting

The chances of this happening anywhere is pretty remote, but especially so in Japan. Audiences here are poli...

Episode #301: Your Face Is More Important Than Any Screen

We have all seen it. The presenters face is expressionless, wooden, devoid of emotion or life. It is usual...

Episode #172: Petra Fare, CEO & CSO, Ikea Japan

Prior to coming to Japan, Petra has had a number of roles for Ikea in Sweden as Global Business Area Manager...

Episode #200: Which Data For My Presentation

How much is enough data in a presentation? How much is too much? Generally speaking, most presenters have ...

Episode #363 Self-Belief In Sales

Imposter syndrome is a fact of this sale’s life. If we try to avoid that and strive for safety by staying i...

Episode #363: Get The Full Package When Presenting

I had an interesting collision of presenting styles recently. We were conducting one of our High Impact Pres...

Episode #300: Leadership Tough Love Won't Cut It Anymore

In a previous episode, I mentioned a Spa magazine survey in Japan of 1,140 male full-time employees in their ...

Episode #171: Vincent Nelias, President Triumph Japan

Previously Vincent was Managing Director of Swarovski Japan, Japan Sales Director for Van Cleef &Arpels,...

Episode #199: Success Techniques For Presenting To Buyers

Finding clients is an art and so is building trust and credibility that you can actually help them solve the...

Episode #536: Four Pillars Of Leadership

  Throughout my journey as a leader, I have identified four basic pillars that are essential to effectiv...

Episode #362: Sell The Reaction To Your Client

We have products and services to sell and there are key details about their features which we need to explai...

Episode #362: The Physicality Of Presenting

Presenting is physical labour. We can do it with minimal energy or we can expend large amounts of effort. T...

Episode #299: Don't Forget Your Customers

This is an old saying in sales and one we forget at our cost. We might have made the sale and then we keep ...

Episode #170: Jose Gozalbo, Country Head, Maetel Construction Japan

Jose has previously been O&M Senior Sales Manager at Trina Solar, Director of Fotovoltaica de la Mancha,...

Episode #198: Employees Are Number One

There is a great Simon Sinek video floating around about how companies say employees are important, but don’...