Podcast

Episode #344: Questioning Skills In Sales

This was very frustrating. It became obvious from the client’s email response that there was a sizeable gap...

Episode #344: The Excellence Of One-On-One Presentation Coaching

The vast majority of the time in our company we are teaching presentation training to groups of fourteen. We...

Episode #289: Handling Audience Incoming Missiles

We have probably all been on the receiving end of it or have been a witness to it. The presentation is compl...

Episode #152: Kentaro Kiso, President, Barclays Securities Japan

Kentaro Kiso, President Barclays Securities Japan previously worked in London for JP Morgan for six years fo...

Episode #187: Real Listening Skills

Sales people are always under pressure to meet their targets. In high pressure situations, this creates cer...

Episode #517: Facing The Realities Of Change With Diversity, Equity and Inclusion In Japan

  Our company has suddenly thrown its lot of support behind Diversity, Equity, and Inclusion (DEI), as s...

Episode #343: Reducing Buyer Friction In Japan

Victor Antonio is one of my favourite podcasters on sales and he recently had an episode on reducing frictio...

Episode #343: How To Engage Japanese Audience Members When Presenting

Most foreigner delivered presentations in Japan will be delivered in English and have a mixed audience of bot...

Episode #288: What Is Sontaku?

Sontaku is a Japanese word which means to surmise or conjecture about someone else’s feelings or desires. I...

Episode #151: Hiroaki Mori, President McCann Erikson Japan

Previously, Mr. Mori was COO for TBWA/Hakuhodo China. He is a graduate of Waseda University.

Episode #186: No Robots For Our Leaders

Basically your job is toast. There is a machine or there will soon be a machine that can do it faster, bett...

Episode #516: Getting To Inclusion Through Improved Communication Skills

  Given the significant value that diversity, equity, and inclusion (DEI) delivers to businesses today, ...

Episode #342: Don't Be In Awe Of the Buyer When Selling

Listening to a young salesperson in his first sale’s role talking about being nervous to present to a high p...

Episode #342: Speak Louder When Presenting

There were three experts on the panel for this luncheon event. One man and two women. They were using micro...

Episode #287: Be The Expert

“You are who Google says you are” is a quote from Timbo Reid, the host of the “Small Business Big Marketing”...

Episode #150: Matthias Sutter, General Manager, Shangri-La Hotel, Tokyo

Matthias Sutter is the General Manager Shangri-La Tokyo and Representative Director Shangri-La Hotels Japan....

Episode #185: The Brand Won't Save You

My eyes are closing. I am struggling to stay awake. There is something about this presentation that is not...

Episode #515: How To Get To Inclusion Even When People Disagree With You

Prime Minister Fumio Kishida made the following comment on diversity in Japan, “My mission is to create a so...

Episode #341: Haggling Over The Sales Price In Japan

In Japan we don’t have the custom of haggling when we go to shop. The price is the price is the price, in t...

Episode #341: Presenting To Data Vampire Audiences In Japan

When I exchange business cards in Japan, I select from the one designed for a Western audience and another fo...