Podcast

Episode #124: Sales Followup Essentials

Proper follow through after the sale is critical. The difficulty of gaining a sale is hard enough, but the r...

Episode #451: The Leader's Time, Talent and Treasure

Meetings, email, social media, reporting, coaching, planning, performance reviews, firefighting, supervising...

Episode #277: The Salesperson's Time, Treasure and Talent

Sales is such a rollercoaster. You have a good month or a good quarter then you hit a wall. Clients change...

Episode #277: The Presenter’s Time, Talent and Treasure

So how have your New Year resolutions been unfolding? Change is tough, as is forming new habits by adding in...

Episode #224: Audit Our Salespeople Expectations

We hire people and they don’t perform as we expected. The time passes and the numbers are not rolling in. ...

Episode #89: Mats Lindstrom, President, Ducati Japan

Originally from Sweden, Mats Lindstrom is the President of Ducati Japan, an Italian automobile company and s...

Episode #123: How To Generate Great Ideas

How to best tap into the idea potential of our work teams? We know that the success of the organisation wil...

Episode #450: How Leaders Can Motivate Their Teams

We have seen the Hollywood version of leaders who are master blaster motivators. These charismatic leaders ...

Episode #276: Becoming a Master of Handling Objections

Objections are good. That sounds a bit counterintuitive I know, because what we actually want is to land a ...

Episode #276: Communicating With Greater Impact

Today we are going to look at communicating with greater impact. So the first question is what do we mean wh...

Episode #223: How To Be More Persuasive

We run training on presentations and public speaking continuously. These three requests to be more concise, ...

Episode #88: Eric Wedemeyer, Managing Director, Tactus Partners

Originally from the US, Eric Wedemeyer initially lived in Taiwan working in journalism. He then came to Japa...

Episode #122: How To Sustain Audience Interest

We know that first impressions really count and we have planned the start. We contacted the organisers well...

Episode #449: The Coaching Process for Leaders

One of the big differences in the job when you move up in the ranks into a leadership position is you are no...

Episode #275: Listening Skills

Today, we are going to talk about the importance of listening for salespeople. That might sound ridiculous. ...

Episode #275: Handling The Q&A

The Q&A is a great chance to clarify any points which were not clear to the audience. This is an opportu...

Episode #222: Trust Is Earned

Leaders gain automatic trust by dint of their position power. Title and authority ensure people will toe th...

Episode #87: Jesper Koll, Global Ambassador & Expert Director, Monex Group Japan

Jesper Koll is a highly respected member of the Japanese financial scene who has been working in Japan since...

Episode #121: Customer Service Mastery

Service provision should be linear but it isn’t. We receive great service followed by bas service. Why is ...

Episode #448: Performance Appraisals

How did it go in the last episode working on Performance Alignment? This week we look at one of the most di...