Podcast

Episode #182: Basics Are Everything

The sale waits for no man. Either you make that sale or your competitor does. If it is a non-starter then ...

Episode #181: Practice Makes A Lot Better When Presenting

Practice makes Perfect except when presenting. Why? Because as businesspeople, we just don’t get enough sp...

Episode #180: Straight Talk Means Trouble A Plenty

Japan doesn’t appreciate embarrassing truths. The temptation to be right can be overwhelming to Western bus...

Episode #179: How To Scuttle Your Brand

Jan Carlzon wrote a fascinating book called Moments of Truth on how to maintain the trust in your brand, thr...

Episode #178: Understanding Using Data When Presenting In Japan

How much is enough data in a presentation? How much is too much? Generally speaking, most presenters have ...

Episode #415: Pandemic Leaders: Time To Harden Up

We are all striving to survive these VUCA (Volatility, Uncertainty, Complexity and Ambiguity) fraught and fr...

Episode #414: Leaders Defending The Indefensible

If the client complains directly to your staff member about their poor service, should you go to bat for you...

Episode #413: Strategic Planning In These VUCA Times

“October this year is when we can expect the turn around to kick off here in Japan”. Being the sunny optimi...

Episode #412: How To Run Brainstorming Sessions When Everyone Is At Home

Pandemics force change. We keep thinking we have turned the corner in Japan, to be just shunted further dow...

Episode #411: The New Diaspora Leadership Challenge

Winston Churchill said, “When you are going through hell, keep going”. We have all been going through hell,...

Episode #410: How Leaders Can Protect Their Clubhouse Personal Brand

The Clubhouse global audio conversation App is hot, hot, hot. It is only available on Apple iOS so far, but...

Episode #409: Zones Of Staff Performance

Recruiting and developing the perfect team is an illusion, a Fool’s Gold hot pursuit for leaders. Even if y...

Episode #408: The Listening Leader

Leaders are often poor listeners in the modern age. To listen to our team members requires the allocation o...

Episode #407: Common Leader Achille's Heels

We know the name Achilles because of Brad Pitt and Hollywood or we may have read the Iliad. He was a famous...

Episode #406: Are You Authentically Aggressive Or Assertive As A Leader

In today’s business world, leaders need to be “authentic” leaders. We have all come across this somewhere, e...

Episode #405: The Awesome Power Of The Leader

We have met them. Thrusters, mad with power and hungry to control others. Organisation insider politicians...

Episode #241: Bringing More Marketing Into Sales Calls

Salespeople have sales tools which often are not thoroughly thought through enough. These can be flyers, ca...

Episode #240: Nemawashi Is Gold When Selling In Japan

I hear some people say translating terms like “nemawashi” into English is difficult. Really? I always thou...

Episode #239: The Three Barbers Of Minato

Minato-ku or the “Port Area” is a central part of Tokyo, which used to be harbourside for goods being delive...

Episode #238: Create Reference Points For Clients

There is no doubt that the pandemic has made it very fraught to find new clients in Japan. The new variants...