Podcast

Episode #369: How To Join The Culture Champion Workplaces – Part Three

In Part Two we have looked at getting engagement, having transparency and the impact of tech. One issue can...

Episode #136: Customer Service - Problems and Solutions

Things go wrong. Deliveries don’t turn up or are incorrect. Dates and deadlines are missed. The quality p...

Episode #70 Get Your Presentation Rhythm Going

We hear a lot about the current age of disruption but it is also the age of distraction. If you are a speak...

Episode #368: How To Join The Culture Champion Workplaces – Part Two

In Part One, we have looked at how to identify the culture in the organisation and if it is a keeper, the nu...

Episode #68 Negotiating. What Is Your Preferred Process

Negotiating is one of the dark arts isn’t it. The problem for most of us is that we usually spend very litt...

Episode #69 Nice Or Nasty Bosses

Boss positions over others are often the last refuge of insecure people. They are like little Napoleons, bo...

Episode #188: When Is High Energy Over The Top

Recently, I was watching a presenter online, teaching others how to do online presentations. Man, he was rea...

Episode #367: How To Join The Culture Champion Workplaces – Part One

Harvard Emeritus Professor James Heskett’s comparative study of the impact culture has on corporate financia...

Episode #135: Why Everyone Hates Salespeople

We don’t deserve it, well most of us don’t deserve it, but there is a very strong negative perception of sal...

Episode #67 The Biggest Myth In Presenting

Urban myths usually spring from a scintilla of truth and then morph into something unrecognizable from the o...

Episode #187: How To Moderate Online Meetings

It is a curious word “moderate”. It means “make or become less extreme, intense, rigorous, or violent”. The...

Episode #366: Leadership For Sales Managers In The Online World

Covid-19 hit business in Japan like a brick thown through a shop window. All of a sudden everything was a m...

Episode #66 Hey Leaders - Do You Scowl Or Smile

We all know first impressions are so important and so hard to unwind. Well given we know that, why are we s...

Episode #186: Be Clear With Your OnLine Instructions

When we are immersed in our subject, be it a topic we are speaking on or a work theme we have lived and breat...

Episode #365: Back To The Future At The Workplace

Let’s presume you have all of the safety protocols in place for providing a safe working environment. How d...

Episode #134: Why Japanese Salespeople Won't Question The Buyer

Consultative selling, value selling, insight selling, etc., all rely on one crucial factor to be successful....

Episode #65 Not A Sales Thank You, Repeat Sales Please

Quotas, budgets, targets, feared employment oblivion all drive salespeople toward making sales. Some go for...

Episode #185: Confused Or Competent Online Presenting?

The tech factor in online presenting is a juggernaut which sweeps all in its path. I was finishing up a thre...

Episode #364: The Great Safe Return To The Workplace Caper in Japan

Congratulations on escaping the Covid-19 virus by staying safe and working from home. We all want to see ou...

Episode #184: Dealing With Confrontational Questions In The On-Line World

When we give our presentation on-line we are in full control of the situation. We know what we are going to ...