Podcast

Episode #87: Formality In Doing Business In Japan

Formality in Japan is linked very closely to what is perceived as being polite. European countries may feel...

Episode #13 Dealing With Your Own Mistakes

The dealing with mistakes culture in Japan is definitely in the tough love category. This makes innovation a...

Episode #14: How to Speak to Unruly, Alcohol Fuelled Crowds

Booze and chat are the enemy of event programme speakers. The level of audience rudeness, especially here i...

Episode #137: Facial Animation Needed For Presenting Success

We have all seen it. The presenters face is expressionless, wooden, devoid of emotion or life. It is usual...

Episode #12 How To Engage And Retain High Potential Employees

Talented staff are hard to keep. They have options and are free agents, selling their services to the compa...

Episode #136: Why Japanese Presenters Fear Q&A

Obviously we all have some trepidation when it comes to Q&A, but Japan is quite far behind the rest of t...

Episode #85: Networking When Doing Business In Japan

There are two varieties of networks here for me - the Japanese speaking and the English speaking. With regar...

Episode #11 Sales People Don't Care

I thought “Yes!” at last, I have found my perfect Japanese salesperson. This guy is good, really good at sa...

Episode #135 Why Do You Need to Bother With Presenting?

As usual I got the venue early. I was doing what I teach others in sales to do, get to the venue early, che...

Episode #84: Gaining Buyer Trust When Doing Business In Japan

Trust is a big issue in Japan. The people we deal with in companies are salaried employees, who have probabl...

Episode #86: Nemawashi Or Groundwork In Business In Japan

Nemawashi is a very important word in Japanese. It is made up of two words “ne” which means root and “mawas...

Episode #10 Japanese Elites Who Can't Cut It

Imagine the consequences when you combine dead data with a dead delivery? You have a massive bromide of fri...

Episode #134: Dealing With The Q&A Part Of Presenting

Japan is quite interesting in the sense that you often don’t get any questions after your presentation. Scr...

Episode #83: Customer Service When Doing Business In Japan

Japan is probably the leading country in the world for customer service. These are seriously picky, picky c...

Episode #9 Disagree Agreeably

Never use "but" or "however." No matter how much you empathize with someone, if you follow up your positive ...

Episode #133: How Do You Follow On From Really Bad Or Really Great Presenters

One of the most painful experiences as a presenter is watching the speaker before you put the entire crowd t...

Episode #82: Networks For Doing Business in Japan

In business the ability to develop a strong network is critical. There is nothing better than getting to kn...

Episode #8 How To Lead In Our 4 Gen Work World

The projections are that the total number of the youth population in Japan of those aged up to 34 years of a...

Episode #132: Subtly Selling Yourself When Presenting

We have all been there. The speaker gets up to speak after they have had their resume read out by the MC or ...

Episode #81: Getting Paid In Business In Japan

Nothing happens in commerce without a sale being made. Great to know that, but what about being paid for the...