Thought Leadership

Episode #208: A Soft Skills Revolution Required

A Spa magazine survey of 1,140 full-time male employees in their 40s revealed Japan’s chronic workplace dissat...

Episode #209: How To Resolve Internal Conflicts

Business is evolving faster than ever before. With powerful technology in our hands 24/7, we live in an always...

Episode #210: International Japanese Staff Armageddon

Japan’s supply of internationally experienced, English-speaking staff has been shrinking for years. After peak...

Episode #211: Twelve Steps To A Win-Win Conflict Resolution Part One

Why do internal conflicts drain productivity and damage team morale in Japanese and multinational companies al...

Episode #212: Twelve Steps To A Win-Win Conflict Resolution Part Two

Why do even high-performing teams in Japanese and multinational companies struggle with internal conflict?When...

Episode #213: End Your Fear Of Failure

Even accomplished executives often carry a quiet, persistent fear — the fear of failure, of losing everything,...

Episode #214: The Fog Of Busyness

In today’s hyper-connected world, leaders face an overwhelming flood of information and demands. The speed of ...

Episode #215: Customer Service

Every interaction between a company and its customers — whether online, through a chatbot, or face-to-face in ...

Episode #216 The Olympics' Generation

How will Japan’s next generation reshape the workforce? Business leaders are about to face the greatest shift ...

Episode #217: Common Sense Baby Is Not Common

Leaders in Japanese and multinational companies alike often face a common dilemma: how much freedom should tea...

Episode #218: Building Your Team

In Japan’s fast-changing business environment, teams constantly shift — people move, new members join, and mar...

Episode #219: The Four Stages Of Building A Team

Many leaders assume that team building happens only when starting a new project or organization. In reality, m...

Who’s Got the Monkey? How Leaders Lose Control When They’re Too Busy | Dale Carnegie Tokyo

It was a Saturday when I received a staff leave request. It reminded me that we hadn’t had our weekly meeting ...

When Should Leaders Keep Secrets and When Should They Share? | Dale Carnegie Tokyo

Leaders are the gatekeepers of information. They attend the briefings, the off-sites, and the strategy session...

Family Safety Leadership in Japan: How to Prepare for Rare but Violent Home Invasions | Dale Carnegie Tokyo

Japan has long been considered one of the safest countries in the world. That is why recent cases — such as ho...

Inclusion First: How to Build Trust and Cultural Awareness for Real DEI in Japan | Dale Carnegie Tokyo

Over the past few years, Diversity, Equity and Inclusion (DEI) training has grown rapidly in Japan. Yet most p...

Why Japanese Staff Loyalty Doesn’t Equal Commitment — Rethinking Motivation and Management in Japan | Dale Carnegie Tokyo

Business owners have everything at stake — their wealth, their risk, and their reputation. Executives in Weste...

Episode #220: How To Glue Your Team Together

In today’s Japanese and global business environments, many leaders are promoted for their technical expertise ...

Episode #221: Japan Street Fight Leadership

Change is hard anywhere. In Japan, it comes with its own cultural gravity. Many expat leaders arrive full of e...

Episode #222: Leadership Success Formula For Japan

For decades, leaders in Western countries were trained to be self-sufficient individuals—driven by competition...