Podcast

How To Sell from The Stage

Group crowdsourcing has been around since cave dweller days. Gathering a crowd of prospects and getting the...

How To Be A Star in Business Interviews

Being interviewed by the media can be a high risk affair, depending on the publication, the journalist and t...

Episode #258 Duncan Harrison, Managing Director, JAC International

“In Japan, if you want performance, you need ultra-clear expectations—people need to know the goal.” “Build...

Episode #260 Your Team Doesn't Need A Critic - They Need A Coach

Every year, we reset with lofty goals: hit targets, get promoted, improve ourselves. But what if the real br...

Leaders Defending The Indefensible

If the client complains directly to your staff member about their poor service, should you go to bat for you...

That Sounds Pricey

Japanese salespeople should love to hear “that sounds pricey” from buyers. Why? Because they know that thi...

How to Develop Persuasion Power

One consistent issue which often pops up within companies requesting our training is achieving persuasion po...

Episode 360: Back Your Team Or You Break Their Trust

We don’t run perfect organisations stocked with perfect people, led by perfect bosses. There are always goi...

Episode #259 Pro Presenters Cut the Fluff

In this Age of Distraction, we’ve got seconds to win our audience’s attention—or lose it. When we’re unclear...

Zones Of Staff Performance

Recruiting and developing the perfect team is an illusion, a Fool’s Gold hot pursuit for leaders. Even if ...

What Japanese Presenters Get Wrong

Clients have some common problems with their Japanese leaders. I know this because the same requests keep c...

Episode #257: Yvette Pang, CEO Of International Logistics Company

“We walk the talk—not talk the talk.” “Expect the unexpected—Japan will challenge every assumption you brin...

Episode #256: Eiichiro Onozawa CEO Savills Japan

“You have to crystallize the objective—what the goal is, and how we can get there.” “I treat differences as...

Episode #258: Buyers Don't Buy So How Do We Get Them To

The distance between wanting to buy and actually buying is often vast. Business leaders all have goals, but ...

The Listening Leader

Leaders are often poor listeners in the modern age. To listen to our team members requires the allocation o...

The Listening Leader

science.

We Need More Formality OnLine When Selling To Japanese Buyers

Selling to a buyer in-person and selling to the same Japanese buyer online are worlds apart. Yet how many sa...

A Smile, Energy, Eyeline Make Such A Difference

Once upon a time, we taught public speaking and presentation skills in a class room, with tons of people all...

Episode 359: The Sales Trap Crippling Japanese Business

We see Japan as a modern, high tech country very advanced in so many sectors. Sales is not one of them. Co...

Episode #358: Story Magic

Storytelling is one of those things that we all know about, but where we could do a much better job of utili...