Podcast

Episode #234: How To Guide Your Team In Japan Through Change

Up until these last few years being capable and loyal was enough in Japan. Technology has changed the busine...

Episode #233: How To Get Change In Japan

Japan doesn’t have a monopoly on resisting change. Having said that, it will probably rank fairly high in te...

Episode #232: The Leader Is The Mood Maker

When you are on the executive floor, the carpet is thick, the mood is quiet and the décor is sumptuous. It i...

Episode #231: Who's Really In Charge?

Japan is going through one round of revelations after another in different industries, where the proper comp...

Episode #230: Staff On Board Or Over Board?

Recruit and retain must be the mantra for all of us in Japan. If you have been following me, you will know I...

Episode #229: Karoshi is BS. Overwork Rarely Kills You

So many sad cases of people dying here in Japan from what is called karoshi and the media constantly talks a...

Episode #228: Team, I've Got your Back

We don’t run perfect organisations stocked with perfect people, led by perfect bosses. There are always goin...

Episode #227: How To Snuggle Up To Employees

We often hear about the need for bosses to do more to engage with their teams. The boss looks at their sched...

Episode #226: Vulnerable Leaders

The supervisor has super vision. The leader knows more. The captain makes the calls. The best and the bright...

Episode #225: Six Nightmare Listeners-Are You One Of Them?

We are often good talkers, but poor listeners. We have many things we want to say, share, expound and elabor...

Episode #224: My Boss Doesn't Listen To Me

If you reading this title and thinking this has nothing to do with my leadership, you might want to think ag...

Episode #223: Leadership Blind Spots

Do leaders have to be perfect? It sounds ridiculous to expect that, because none of us are perfect. However,...

Episode #222: Leadership Success Formula For Japan

In most Western countries we are raised from an early age to become self-sufficient and independent. When we...

Episode #221: Japan Street Fight Leadership

Change is hard to create anywhere in the world. Getting things to change in Japan also has its own set of ch...

Episode #220: How To Glue Your Team Together

Teams are composed of people. That requires many skills but two in particular from leaders: communication an...

Episode #219: The Four Stages Of Building A Team

When do we create teams? Usually we inherit teams from other people, stocked with their selections and built...

Episode #218: Building Your Team

Teams are fluid. People move or leave and new people join. Targets go up every year. The compliance and regu...

Episode #217: Common Sense Baby Is Not Common

As the leader we have to work on the presumption that people know what they are doing. It is impossible to m...

Episode #216 The Olympics' Generation

We are on the cusp of a change amongst youth in Japan. Those already entered into the workforce have memorie...

Episode #215: Customer Service

All interfaces with the customer are designed by people. It can be on-line conversations with robots or in ...