Podcast

The Coaching Process: A Practical Seven-Step Framework for Leaders

Coaching is the real work of leadership once you start managing other people. When you move into a leadersh...

Our Solution Provision

The Five-Phase Sales Solution Cadence: Facts, Benefits, Applications, Evidence, Trial Close After you’ve aske...

Episode #285: The Iceberg Method For Handling Client Pushback

Q: Why should salespeople expect objections in Japan? A: Because pushback, rejection, and disinterest are th...

Communicating With Greater Impact

Most talks are totally forgettable because they don’t touch people emotionally and logically — and in the 202...

Episode 385: Big Venue, Big Results: Practical Techniques For Large Crowds

Presenting to a very large audience demands a different approach because distance changes what people can see...

Episode #385: Big Venue, Big Results: Practical Techniques for Large Crowds

Presenting to a very large audience demands a different approach because distance changes what people can see...

Episode #284: Grant Torrens — Managing Director, Hays Japan

“First thing I’d say is do it… just throw yourself into it.” “Spend the first ninety days getting to know the...

Episode #284: Leadership Bench Strength in Japan: Coaching, Culture, and Courage

Q: Why does leadership development in Japan feel so slow? A: Because talent is often held hostage to time. A...

Episode #283: Beat Kraehenmann — Managing Director, Levitronix Japan

“Don’t be the loud foreigner who just says we do it this and this and this.” “It’s okay to make mistakes if y...

Episode 384: Japan’s Ageing Workforce: Why “Recruit and Retain” Must Include Seniors

What problem is Japan actually facing with its ageing population? Japan is ageing rapidly, and most of the a...

Episode #282: Joerg Bauer — Representative Director, Heidelberg Japan

“If we can sell it in Japan, we can sell it also in other countries.” “The first thing I believe is honesty, ...

Episode #281: Shu Kimura — Founder, Boulangerie Maison Kayser Japan

“The purpose of my business is not only bake and sell, because we are introducing… culture or food habits of...

Episode #283: Your Story Vault: The Fastest Way To Build Better Talks

Q: Why do capable people feel stuck when preparing a presentation? A: Because they start at the slide deck. S...

Episode 383: Screen-Based Strong Messaging: How to Sound Credible on Remote Calls

What makes screen-based messaging harder than in-person presenting? Most people already struggle to get their...

Episode #280: Mika Matsuo — Former CHRO, AIG Japan

“I listen and I also am always very transparent.” “Who cares about what people think about me?” “If my boss, ...

Performance Appraisals

Performance appraisals are one of the hardest jobs in leadership because they affect promotions, bonuses, big...

How To Get Performance Alignment

When an organisation has lots of moving parts, coordination becomes a competitive advantage. Divisional rival...

The Planning Process

We’ve all heard the old line: “we don’t plan to fail, we fail to plan.” Yet when you watch a team get handed ...

The Innovation Process for Leaders

Doing more, faster, better with less has become the default setting in modern commerce. Demands keep rising w...

Handling The Q&A

Q&A isn’t the awkward add-on after your talk — it’s where you cement your message, clarify what didn’t la...