TV Show

Episode 339: Building A Team In Stages In Japan

Team building is fraught. Actually, when do we create teams? Usually we inherit teams from other people, st...

Episode 338: Sales Storytelling That Wins In Japan

Salespeople often miss the point. They are brilliant on telling the client the detail of the product or serv...

Episode 337: Don't Freak Out During The QandA In Japan

Q&A can destroy your personal brand. Creating and delivering the presentation sees you in 100% total cont...

Episode 336: Team Glue Insights In Japan

Staff can be a nightmare. Teams are composed of the most difficult material ever created - people. That requ...

Episode 335: Servicing Your Buyers In Japan

Enterprise killers can include Customer Service. We know that all interfaces with the customer are designed ...

Episode 334: Those Vital Few Seconds When You Start Your Talk In Japan

Don’t let your speaker introduction be a disaster. Usually when we are speaking we are introduced twice. On...

Dealing With Ambush Speaking Requests

Suddenly you hear your name being called upon and you are being requested to make a few remarks. Uh oh. No...

Episode 333: Real World Leadership

Change is hard to create anywhere in the world. Getting things to change in Japan also has its own set of ch...

Episode 332: Presentations Visuals

Last week we talked about when presenting, you need to transfer your energy to the audience. However don’t...

Episode 331: Ending Presentations Secrets

This is a tricky part of designing and delivering our presentations. Think back to the last few presentatio...

Episode 330: Common Sense Needed More

As the leader we have to work on the presumption that people know what they are doing. It is impossible to m...

Episode 329: Join The Buyer Conversation In Japan

Life is busy, busy today. Communications has sped up business to an extent unthinkable even ten years ago. ...

Episode 328: Dealing With Questions When Presenting In Japan

Having an audience interested enough in your topic to ask questions is a heartening occurrence. Japan can b...

Episode 327: Build Your Team In Japan

Teams are fluid. People move or leave and new people join. Targets go up every year. The compliance and regu...

Episode 326: When to Say "No" To The Buyer In Japan

Normally, as the seller, we are getting told “no” in sales, rather than the other way around. When salespeo...

Episode 325: Your Good Old Days Stuff Is Dull

Gaining credibility as a speaker is obviously important. We often do this by telling our own experiences. H...

Episode 324: The Younger Generation Are A Handful

We are on the cusp of a change amongst youth in Japan. Those already entered into the workforce have memori...

Episode 323: How To Reply To The Buyer's "No"?

What are the chances of getting a “no” to your offer in sales? Probably around 70% of the time, this is wha...

Episode 322: Structure Counts In Presentations

It is a bad sign when a presentation makes me sleepy, especially if it is at lunch time. It is very common ...

Episode 321: Serving Customers Well In Japan

All interfaces with the customer are designed by people. It can be on-line conversations with robots or in ...