TV Show

Episode #124: Sales Followup Essentials

Proper follow through after the sale is critical. The difficulty of gaining a sale is hard enough, but the r...

Episode #123: How To Generate Great Ideas

How to best tap into the idea potential of our work teams? We know that the success of the organisation wil...

Episode #122: How To Sustain Audience Interest

We know that first impressions really count and we have planned the start. We contacted the organisers well...

Episode #121: Customer Service Mastery

Service provision should be linear but it isn’t. We receive great service followed by bas service. Why is ...

Episode #120: Dealing With HQ

Trying to explain Japan to your boss back at HQ is a real pain. HQ ideas on solutions for Japan rarely hit ...

Episode #119: Explaining Complex Subjects

Complex subjects are usually presented by technical experts. It is rare to find one done well though. How ...

Episode #118: Be Certain in Sales

No one wants to be sold, but we love to buy. The difference between these two approaches comes down to t...

Episode #117: My Motivation Isn't The Boss's Job

Motivation is simple. It comes from within. If you don’t believe me, try yelling to your staff member “b...

Episode #116: Professional Women Presenters

Japan is a male dominated society, especially in business. If you are a female presenter in business, the...

Episode #115: Don't Just Tell When Selling

The facts, data and details of our solution are addictive. So addictive, we want to start telling the pr...

Episode #114: Persuasive Leadership

To be successful in business today, we need to be able to access the full capability of our team. The boss...

Episode #113: Hero To Zero In Two Seconds

Audiences are so impatient today. Worse still, they have a powerful weapon of escape from us in their han...

Episode #112: Principles First Salespeople Win

Having a code in sales is critical. How do we keep an even keel in a profession which is continuously buf...

Episode #111: Efficiency Is Critical

Time is spelt L-I-F-E. We will use time everyday, but how well will we use it. Let’s get some ideas in to...

Episode #110: Be Clear Every time You Present

What are the key things we should be concentrating on to make sure we are clear to our audience? The most...

Episode #109: Why Are Some People Successful Negotiators

Success is replicable but only if we know what has worked well for others. Here are some common character...

Episode #108: Business Schools Get This Wrong

Everyone is a critic today, holding their firm opinion, swanning around full of biases and prejudices. We...

Episode #107: Presenting Needs Rhythm

The competition to grasp and then hold the attention of our audiences is becoming more and more fierce. W...

Episode #106: Go For The Bullseye In Sales

The client has a problem and we fix it, our goods or services are delivered, outcomes are achieved and eve...

Episode #105: Do You Really Know How To Handle Mistakes

Doing more, better, faster with less, screams out for innovation. This could be a kaizen approach of cont...