Podcast

Episode #83 New Client Acquisition

If we don’t have a nice flow of new clients we cannot expand the business or replace clients who have droppe...

Episode #82 Using Your Hands

New clients are the lifeblood of businesses. Keeping clients is difficult, things change and they disappear...

Episode #81 Professional Leader As The Coach

Leaders become leaders because they were the best at their job, their tasks, their function. They are promot...

Episode #80 True North In Sales

What are we on about with this sales lark? Are we in sales to make our fortune or to make the client their ...

Episode #79 Don't Read It

Nervousness when presenting can make us do strange things. Two of those are reading our speeches or trying ...

Episode #78 Good Leader Habits

We all know we are the product of our habits, yet we do nothing about elevating our behaviours. We also kno...

Episode #77 Sales Delusions

Sales has been coopted by Hollywood, creating a stylized version of reality. Sharp suits and conman ways ar...

Episode #76 Your Own Leader Voice

The new Japanese financial year has already started now and I hope that last year’s results went well for yo...

Episode #75 War Declared On Soft Skills In Japan

Have you enjoyed a hanami or cherry blossom flower viewing party this year. One of the great Japanese tradi...

Episode #74 Value Understanding In Sales

Happy sight. Our office location in Akasaka is a good one because the streets around here are full of trees ...

Episode #73 Speaker First Impression Mastery

If you are in Tokyo, are you enjoying the early flowering cherry blossoms yet? A fantastic pink canvas is h...

Episode #72 How To Meet And Connect With New People

How is everyone’s kafunsho or allergies to the cedar and cypress pine tree pollens going? Don’t worry, I a...

Episode #71 Create Great Customer Service Every Occasion

Well this is the time everyone is driving their results over the line, with the approaching financial year e...

Episode #70 Get Your Presentation Rhythm Going

We hear a lot about the current age of disruption but it is also the age of distraction. If you are a speak...

Episode #68 Negotiating. What Is Your Preferred Process

Negotiating is one of the dark arts isn’t it. The problem for most of us is that we usually spend very litt...

Episode #69 Nice Or Nasty Bosses

Boss positions over others are often the last refuge of insecure people. They are like little Napoleons, bo...

Episode #67 The Biggest Myth In Presenting

Urban myths usually spring from a scintilla of truth and then morph into something unrecognizable from the o...

Episode #66 Hey Leaders - Do You Scowl Or Smile

We all know first impressions are so important and so hard to unwind. Well given we know that, why are we s...

Episode #65 Not A Sales Thank You, Repeat Sales Please

Quotas, budgets, targets, feared employment oblivion all drive salespeople toward making sales. Some go for...

Episode #64 Design Your Talk For Success

Okay, I have a presentation to give, so which slides can I use? Bad idea. This is the last thing you shoul...