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Episode #119: Explaining Complex Subjects
Complex subjects are usually presented by technical experts. It is rare to find one done well though. How ...
Episode #118: Be Certain In Sales
No one wants to be sold, but we love to buy. The difference between these two approaches comes down to the...
Episode #117: My Motivation Isn't The Boss's Job
Motivation is simple. It comes from within. If you don’t believe me, try yelling to your staff member “be ...
Episode #116: Professional Women Presenters
Japan is a male dominated society, especially in business. If you are a female presenter in business, the c...
Episode #115: Don't Just Tell When Selling
The facts, data and details of our solution are addictive. So addictive, we want to start telling the pros...
Episode #114: Persuasive Leadership
To be successful in business today, we need to be able to access the full capability of our team. The boss c...
Episode #113: Hero To Zero In Two Seconds
Audiences are so impatient today. Worse still, they have a powerful weapon of escape from us in their hand ...
Episode #112: Principles First Salespeople Win
Having a code in sales is critical. How do we keep an even keel in a profession which is continuously buffe...
Episode #111: Efficiency Is Critical
Time is spelt L-I-F-E. We will use time everyday, but how well will we use it. Let’s get some ideas in toda...
Episode #110: Be Clear Every time You Present
What are the key things we should be concentrating on to make sure we are clear to our audience? The most c...
Episode #109: Why Are Some People Successful Negotiators
Success is replicable but only if we know what has worked well for others. Here are some common characteris...
Episode #108: Business Schools Get This Wrong
Everyone is a critic today, holding their firm opinion, swanning around full of biases and prejudices. We b...
Episode #107: Presenting Needs Rhythm
The competition to grasp and then hold the attention of our audiences is becoming more and more fierce. We ...
Episode #106: Go For The Bullseye in Sales
The client has a problem and we fix it, our goods or services are delivered, outcomes are achieved and every...
Episode #105: Do You Really Know How To Handle Mistakes
Doing more, better, faster with less, screams out for innovation. This could be a kaizen approach of contin...
Episode #104: Presentation Fake News
We all know a little knowledge is dangerous. I have witnessed this many times when it comes to some advice ...
Episode #103: Authentic Customer Service In Japan
How do we think about our customers? How authentic are our communications as a result? Are we telling enou...
Episode #102: Making Difficult People Less Difficult
Conflict happens in organisations. We can’t stop that, but we can control how we react to others when disag...
Episode #101: Your Design Determines Your Presentation Success
Many people don't start out with a design for their talk. They launch straight into the details, especially...
Episode #100: In Sales What You Really Want
Clever, shallow, smooth as silk, glib, “rat with a gold tooth” salespeople are the scourge of the earth. The...
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