TV Show

Don’t Work For Idiots In Sales

Bullying, humiliation, ridiculous stretch targets, rubbish goods, stress, shame – a toxic cocktail often s...

Elegantly Accepting Your Kudos

You want to promote your business or organisation, so that you can be more successful. A genius idea pops ...

Episode 301: Your Face Is More Important Than Any Screen

We have all seen it. The presenters face is expressionless, wooden, devoid of emotion or life. It is usual...

Episode 300: Leadership Tough Love Won't Cut It Anymore

In a previous episode, I mentioned a Spa magazine survey in Japan of 1,140 male full-time employees in their...

Episode #299: Don't Forget Your Customers

This is an old saying in sales and one we forget at our cost. We might have made the sale and then we keep ...

Episode #298: Clarify Your Message When Presenting

The head of a pin isn’t much real estate is it? The metaphor for presenting is to have pin point accuracy a...

Episode #297: Soft Skills Are Final Frontier

A number of years ago, I recall reading in Japan’s Spa magazine, the results of a survey they completed of 1...

Episode #296: Sales Planning

“We don’t plan to fail, we fail to plan”, is an old saw that is still true today. Despite an avalanche of t...

Episode #295 : Getting Your Visuals Right-Part two

Here we are back with Part Two of the fascinating journey exploring how to use visuals when presenting. Giv...

Episode #294 : Fear In The Workplace In Japan

The world's third largest economy and one of the most sophisticated and advanced countries is a notorious un...

Episode #293: Get In Sync With The Client

Episode #292: Getting Your Visuals Right Part One

Today we are going to look at the proper use of visuals when presenting. Many people ask us at Dale Carnegi...

Episode #291: Leading To Discover What Is Actually Going On

Japanese people are famous for having learnt over many centuries how to get along with others. High density...

Episode #290: Questioning Skills Genius

The idea of asking questions of buyers during sales calls is actually ancient. For at least eighty years, w...

Episode #289: Handling Audience Incoming Missiles

We have probably all been on the receiving end of it or have been a witness to it. The presentation is compl...

Episode #288: What Is Sontaku?

Sontaku is a Japanese word which means to surmise or conjecture about someone else’s feelings or desires. I...

Episode #287: Be The Expert

“You are who Google says you are” is a quote from Timbo Reid, the host of the “Small Business Big Marketing”...

Episode #286: Impromptu Terror

If you are called upon at an internal meeting with the big bosses, or during an external public event, to su...

Episode #285: Japan Inc

“What anchors their behavior is the salaryman’s desire to protect himself – no one wants to put their positi...

Episode #284: Failing Salespeople

Are you failing in sales yourself or do you have sales staff reporting to you who are not making their numbe...